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Saturday, 2 July 2011

Budget carrier Tiger Airways has been grounded for a week by Australia's air safety watchdog.

Fury, frustration and confusion for passengersTiger Airways groundedTHOUSANDS of furious Tiger Airways passengers flooded service counters of other airlines yesterday in a desperate bid to reschedule flights as the school holidays began in chaos.While some received a 6am text, many Tiger customers only discovered their travel plans had been dashed when they arrived at the terminal. Some were forced to spend hundreds of dollars as they scrambled to secure flights with rival airlines, while others had to cancel school holidays and forfeit accommodation.Passengers complained that Tiger's online booking system began failing earlier in the week, including listing at least one phantom flight.American student Austin Rose could not fly to Sydney to meet his parents. Photo: Wayne TaylorPassengers have...

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